Frequently Asked
Questions
Ordering Options & Confirmations
Institutional Sales: Continental US
License for Digital
Streaming Rights
Institutional Rentals: Continental US
Shipping & Handling Fees: Continental U.S.
Institutional Sales: International
Shipping & Handling Fees: International
Refunds and Exchanges
Public Exhibition
Previews
Home Video
Download
Forms

Frequently Asked Questions
Does WMM offer digital licensing?
YES WE DO! Women Make Movies offers STREAMING LICENSES FOR LIFE OF THE FILE
FORMAT after the purchase of a film(s) at full list price from the licensing
institution. Price of the digital license is based on the list price. Please
inquire with name of film(s) to
orders@wmm.com or 212.925.0606 ext. 360. We’ll get back to you with
pricing and options. Please note we have special tier pricing for multiple
title orders.
Do you accept Purchase Orders?
Yes! Feel free to fax an authorized purchase order to 212 925 2052, and we will gladly bill you with the shipment. Payment can also be mailed to us at: 115 W. 29th Street, Suite 1200, New York, NY, 10001.
Why are your prices so high?
As an educational distributor, we primarily sell our films to universities,
institutions and organizations for educational use. The prices listed in our
catalog are for institutional use. Unlike home videos which include only the
license to watch a film in your home, the institutional price listed in our
catalog comes with the license to screen films for non-paying audiences on
campus or school grounds.
Are the rental fees listed in your catalog for public screenings as well?
No. Rental fees for public screenings are always negotiated based on the
number of screenings per film, seating capacity, and admission. Please send this
info to
orders@wmm.com
and someone will get back to you with a rental quote.
Can you track my package?
Orders are shipped to arrive 2-3 weeks from the time you place your order. If you have paid for rush
shipping, you should receive your order within 5 business days. If you do not
receive your order within these time frames, we would be happy to send you
tracking info. Call 1-800-343-5540, Monday-Friday, 9am to 5pm EST. (Please note that all home video orders are sent via US mail.)
What is your EIN number [or Federal ID]?
13-2740460.
I am a tax-exempt organization/school. Do you charge taxes?
No. As a non-profit organization ourselves, we are also tax-exempt and only
charge taxes on home video purchases within NY State.
I need a completed W-9 form on file before I can place my order. What is the fastest way to obtain this?
For your convenience, we now have our completed W-9 form available for download. You can download a pdf copy from our Download Forms section.
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Ordering Options & Confirmations
Purchases can be made through our online shopping cart or by phone, mail,
fax or email. Don’t forget to check our
Special Offers
and Special
Collections pages for discounts! For now, Special Offer/Collection
orders, rentals and
paid
previews must be ordered by phone, mail, fax or email.
Order Online Sales may be done online at
www.wmm.com with a
credit card (American Express, Visa or MasterCard) through our secure shopping cart. Please
visit our
film catalog to make your selections.
Order by Phone
Telephone orders are taken only for orders paid by credit card (American
Express, Visa or MasterCard.) Please call (212) 925-0606 ext. 360, Monday through Friday from 10AM to 6PM EST.
Order by Mail or Fax
Download a Sales Order Form or Rental Order Form in Acrobat PDF format.
Download
Order Form (PDF)
Download
Rental Request Form (PDF)
For sales, you can also use our online shopping cart to assemble your order
– choose the "order by mail or fax" option during checkout, then print the
resulting order page to mail or fax to us. All orders must be accompanied by
an institutional Purchase Order, institutional check, money order or credit
card number. Sorry, no personal checks are accepted.
Mail orders to:
Orders Department
Women Make Movies
115 W. 29th Street, Suite 1200
New York, NY 10001.
Fax orders to (212) 925-2052
Email orders to orders@wmm.com
For institutions requiring WMM's Federal ID: 13-2740460
Order Confirmations
A confirmation will be sent immediately upon completion of your online
transaction. An invoice will be sent to the billing contact within 2 weeks
of receipt of the order.
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Institutional Sales: Continental US
Institutions are required to purchase at list price. Purchase
effectively means lease for the life of the videotape, DVD or film print.
Prices include public performance rights for classroom, organizational, or
library use by the acquiring institution for non-paying audiences only. See
License Agreement for full terms. Any screenings that are open to the
public or where admission is charged may result in additional rental fees.
Please see instructions for public screenings. Sales are
shipped to arrive within 2 to 3 weeks. For items needed sooner, a
$25 rush
charge will apply. Please specify date needed.
Archival Copies: Additional copies of the same title may be purchased for 50% of the list price if purchased at the same time.
PAL and Film Formats: PAL VHS, 16mm and 35mm prints are available for sale on some titles. Sorry, no PAL DVD. Please note that special orders will take 4-8 weeks to fulfill and may result in additional charges. Please call (212) 925-0606 ext. 360 for more information.
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License for Digital Streaming Rights
Women Make Movies offers STREAMING LICENSES FOR LIFE OF THE FILE FORMAT
after the purchase of a film(s) at full list price from the licensing
institution. Price of the digital license is based on the list price. Please
inquire with name of film(s) to
orders@wmm.com or 212.925.0606 ext. 360. We’ll get back to you with
pricing and options. Please note we have special tier pricing for multiple
title orders.
Prepayment by Visa, Mastercard or AMEX or an institutional purchase order is
required.
For Terms of License, click here.
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Institutional Rentals: Continental US
Rental orders must be placed at least 3 weeks before the show
date or rush charges
will apply. We will do our best to
accommodate your scheduling needs; however, please provide an alternate show
date at least two weeks later. Previews are not available for rental
consideration, but Women Make Movies Staff can offer programming assistance.
Call (212) 925-0606 ext. 360 or email
orders@wmm.com.
VHS or DVD Rentals:
Prices are for a three-day period within a classroom or organization for non-paying audiences only. Rental fees can be applied to the purchase price if purchase is made within 90 days of rental show date.
16mm, 35mm and BetaSP Rentals:
Prices are for one screening only. Additional film screenings on the same day are priced at 50% of the listed rental price. Screenings on additional days are billed at the full rental price.
Paid Admissions/Fundraisers:
If you wish to charge admission for your screening of a WMM title you must contact our booker at (212) 925-0606 ext. 317 to make special arrangements. For further information, please
read the
Public Exhibitions section.
Rental Cancellations:
All rental cancellations made prior to ship date are subject to a fee of $10.00 per title. If a cancellation is received after the ship date, customer is responsible for the full rental fee.
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Shipping & Handling Fees: Continental U.S.
Orders are shipped to arrive 2 to 3 weeks from the time the order is received. For orders needed sooner, a rush charge of $25 per order will apply. See below for details. The following fees cover standard shipping & handling within the continental United States:
Videotape and DVD Sales Shipping
1 title $15 each
2-5 titles $10 each
6-9 titles $8 each
10 or more $5 each
Videotape and DVD Rentals Shipping
$15 per title
Film Sales and Rentals Shipping
16mm $40
35mm $55
For Alaska, Hawaii, Puerto Rico and Canada
Videotape and DVD Sales and Rentals Add $25 per shipment
Film Sales and Rentals
Add $30 per shipment (or provide
courier number)
Rush Orders
A rush fee of $25 per order will apply to sales needed within 2 weeks from the receipt of order, and rentals with show dates less than 3 weeks from the receipt of order. Please include a "need by" date with all rush orders. Sorry, we are unable to accommodate orders that must ship the same day on which they are ordered. Please note that some older titles are not available on a rush basis. If the title you request is not available, you will receive an email within 24 hours.
Return Shipping for Rentals Rented videotapes and DVDs must be returned the first business day after the 3-day rental period. Film prints must be returned the next business day after screening via UPS 2nd Day Air or FedEx Standard. A late return fee equal to 50% of the rental fee will be charged per day.
Transit Media
190 Route 17M
Harriman, NY 10926
Renters are responsible for return shipping costs and are liable for any damage to prints, videotapes or DVDs. Shipped items should be insured according to the values listed below.
NOTE: Please do not return tapes in fiber-filled packages. The packages tend to rip open with the exposed fiber damaging the enclosed tapes.
Insurance Values for Various Formats
VHS/DVD $50
BetaSP $300
16mm/35mm $500-$1000
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Institutional Sales: International
Standard Shipping
International orders must be pre-paid and placed by fax, mail or phone with our
International Order Form.
Once we receive the order we will check
rights and availability, then generate an invoice from which to prepay. Orders
will be shipped once payment is received. We will let you know within 5 business
days of if the titles you requested are not available. If we do not get back to
you, you may assume that your order is being filled. Most of our titles are
available for sale to institutions outside the U.S. Be sure to specify if PAL
VHS is needed. Sorry no PAL DVD. For Festival Screenings and other Public
Exhibitions outside of North America, please inquire.
- There is a $300 minimum for international orders.
- Special orders take approximately 4 weeks to ship.
- Sorry we are unable to offer previews, educational rentals or discounted sales to overseas customers at this time.
International Payment
All international orders must be prepaid in U.S. dollars. You can prepay by using a credit card (Visa,
American Express, or MasterCard), by international money order or with a check drawn in U.S. funds, or by wire/bank transfer.
International Wires All wires must be in U.S. dollars. All wires are subject to a $30 wire fee. If you intend to wire payment, please email
orders@wmm.com and we will send you wiring
instructions.
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Shipping & Handling Fees: International
Customers outside North America have three shipping options as outlined
below. A rush fee of $25 will apply to orders needed less than 4 weeks from
receipt of order.
Standard Service via U.S. Post (approximately 2-4 weeks delivery)
- All Others: $35 first tape/DVD, each additional tape/DVD add $5
Express via DHL (approximately 1 week delivery)
- Europe: $55 first tape/DVD, each additional tape/DVD add $5
- Asia, Africa, Australia, Latin America, Middle East and New Zealand: $65 first tape/DVD, each additional tape/DVD add $5
Collect Shipping (Customer Account)
Customers are welcome to supply WMM with a courier number for one of the following for shipment: Federal Express or DHL. Please note: A handling fee of $15 still applies.
All prices are subject to change without notice.
Customer is responsible for all customs fees, taxes and duties.
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Refunds and Exchanges
Returns for a full refund are accepted within 30 days of purchase. Please call
our distribution department at (212) 925-0606 ext. 360 for all refunds and
exchanges or to report any technical problems. If a tape or DVD arrives damaged,
we will replace it at no cost. If you receive a tape or DVD that was damaged
during shipment, please save the original invoice and packaging and contact our
shipping company, Transit Media at (845) 774-7335 as soon as possible. If a tape
is damaged after purchase, a replacement copy can be obtained for 50% of the
list price, plus shipping and handling. All damaged tapes must be returned prior
to replacement.
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Public Exhibition
Prices for public exhibition in theatres, museums, and cultural institutions are based on format, theater or venue capacity, ticket price, and number of screenings. We cannot take rental orders through our shopping cart at this time. To request a quote for a public screening, please email our booker at
orders@wmm.com
with the following information: Title, number of screenings per film, admission
and seating capacity. We will confirm availability within 5 days.
Once you have received a quote for the rental fee, please download the Public
Exhibition Request Form in Adobe PDF format, and return to WMM to reserve
your exhibition copies.
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Previews
(Institutions, Reviewers and Programmers Only)
Previews are available for a $20 fee per title (including shipping) for a 5-day period for purchase consideration only at the full list price. Sorry, we are unable to extend preview privileges for rentals, titles on special offer or for low-cost titles (under $100). However, Women Make Movies staff is available to offer
programming assistance. Institutions with special preview needs should inquire to
orders@wmm.com.
The preview fee will be deducted from the sale price if a title is purchased within 90 days. Previews do NOT include public performance rights and may not be used for instructional purposes. Sale quality videotapes and DVDs are sent for preview. An additional 10% off the sales price applies if the preview copy is retained for purchase.
Film Reviewers and Other Journalists
Previews for film critics, academic reviewers and other journalists who intend to review or otherwise write about a title are generally available at no charge. Please contact our Orders Department at (212) 925-0606 ext. 360 or email
orders@wmm.com
Film and Broadcast Programmers
To preview a title for consideration for a film festival, public exhibition, or for broadcast, please contact our Theatrical and Broadcast Manager at
orders@wmm.com
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Home Video Versions
Home video versions are available for select Women Make Movies titles and
may be purchased by individuals in the U.S. for personal home viewing with
family and friends only. Current year releases are generally available in home
video a year after their initial release to institutions. Home video versions
are for personal home use only, and programs are protected by copyright. It is
strictly prohibited to screen, loan or broadcast for any group for either
educational or commercial purposes.
View
our Home Video License Agreement
All home video orders must be paid by credit card or money order in advance of shipment. Order through our online shopping cart with a credit card (please make sure to select Home Video under shipping options or you will be charged the institutional rate for shipping) or call 1-800-343-5540, Monday-Friday, 9am to 5pm EST. Customers who wish to mail their orders should download our
Order Form and fax or mail to
Women Make Movies. Price is $19.95 for
individual titles and $59 for compilations. Shipping and handling is $7 per title. Please note: Cash, COD, and personal checks are not accepted. In NY City and State, please add 8.625% sales tax.
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Download Forms
Institutional
Sales: Continental US
Rental
Request: Continental US
Public
Exhibition: Continental US
Institutional
Sales: International
Public
Exhibition: International
Completed W-9
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